Privacy Policy

The Soiree House respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with us, register for events, or use our website or services.
By using our services, you agree to the practices described in this Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

1.1 Personal Information

Information that identifies you directly, including:
•Full name
•Age or date of birth (for age eligibility verification)
•Phone number
•Email address

1.2 Event & Registration Information

•Event registration details
•Performer application details
•Ticket purchase information
•Payment confirmations (processed via third-party payment providers)

1.3 Voluntary Information

Information you choose to provide, such as:
•Performance descriptions
•Special requirements
•Promotional or collaboration requests
•Feedback or survey responses

1.4 Technical & Usage Data

When you visit our website or interact with our platforms, we may automatically collect:
•IP address
•Device type and browser
•Pages visited and time spent
•Referral links and usage patterns
This data is generally used in an aggregated, non-identifiable form.

2. HOW WE USE YOUR INFORMATION

We use your information for legitimate business and event-related purposes, including:
•Managing event registrations and ticketing
•Confirming performer slots and schedules
•Communicating event details, reminders, and updates
•Providing customer support
•Enforcing our Terms & Conditions and Code of Conduct
•Improving our events, website, and user experience
•Sending promotional messages about future events only if you opt in
•Ensuring safety, security, and fraud prevention

3. LEGAL BASIS FOR PROCESSING (Where Applicable)

Depending on your location, we process personal data based on:
•Your consent (e.g., marketing communications)
•Performance of a contract (event registration and participation)
•Legal obligations
•Legitimate business interests (event operations, improvement, and security)

4. SHARING OF INFORMATION

We do not sell or rent your personal information.
We may share your data with trusted third parties strictly for operational purposes, including:

•Payment gateways and ticketing platforms
•Email and communication service providers
•Event venues and technical partners (only when necessary)
•Legal or regulatory authorities if required by law
All such third parties are expected to maintain appropriate data protection standards.

5. MEDIA & PUBLIC CONTENT
Events may be recorded or photographed. If you appear in event media:
•Your image, voice, or performance may be used for promotional purposes as described in our Terms & Conditions
•Public performances at open mic events are considered voluntary public appearances
If you have a specific concern about media usage, you may contact us in advance.

6. DATA RETENTION

We retain personal information only for as long as necessary to:
•Fulfil event-related purposes
•Comply with legal, tax, or accounting obligations
•Resolve disputes and enforce agreements
When data is no longer required, we take reasonable steps to delete or anonymise it.

7. DATA SECURITY

We implement reasonable technical and organisational safeguards to protect your personal data against unauthorised access, misuse, loss, or disclosure.
However, no online platform or electronic storage method can be guaranteed to be completely secure.

8. MINORS’ PRIVACY

Our events are intended for individuals aged 16 and above.

We do not knowingly collect personal information from children under 16. If we become aware that such data has been collected, we will take steps to delete it promptly.

9. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:
•Improve website performance
•Understand visitor behaviour
•Enhance user experience
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

10. YOUR RIGHTS

Depending on applicable data protection laws, you may have the right to:
•Access the personal information we hold about you
•Request correction of inaccurate or incomplete data
•Withdraw consent for marketing communications at any time
•Request deletion of your personal data (subject to legal limitations)
•Object to certain types of data processing
To exercise these rights, please contact us using the details below.

11. THIRD-PARTY LINKS

Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those external services.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
The updated version will be effective once published on our official platforms. Continued use of our services indicates acceptance of the revised policy.